The Challenge: Making Dental Care Affordable
At Unland Dental Center, a well-established dental practice near Nashville, TN, Kimberly Unland, the Office Manager, faced a significant issue: many uninsured patients skipped essential dental services like routine check-ups and x-rays due to cost concerns. Kimberly recognized the need for an affordable dental membership program that would encourage regular visits and make patients feel valued regardless of their insurance status.
Initially, the practice experimented with dental discount cards and insurance-based savings options. However, these methods lacked patient appeal, were complex, and didn't effectively solve the core problem—consistent patient engagement. Kimberly knew they needed a streamlined, effective solution.
The Solution: Dental Membership Plan Software with DentalHQ
Using DentalHQ’s intuitive platform, Unland Dental Center automated all aspects of their dental practice membership plan, including:
- Seamless online patient registration through their website
- Automatic monthly payments and renewal processes
- Easy management of family discounts and flexible payment plans
- Simplified billing and administrative tasks
“If we hadn’t chosen DentalHQ’s dental membership software, we simply wouldn't offer a membership program at all,” said Kimberly. "The ease and automation were essential."
The Results: Higher Patient Enrollment and Simplified Management
Since launching their dental membership program in September 2022, Unland Dental Center has successfully enrolled 26% of their uninsured patients, now totaling 77 active members. This significant uptake generated reliable recurring revenue and improved patient engagement.
DentalHQ’s dental membership platform streamlined administrative processes, enhanced patient communication, and boosted appointment consistency. Professionally branded marketing materials also increased patient interest, particularly among those previously hesitant due to costs.
"With DentalHQ’s dental membership plan management software, our patients now consistently attend their routine visits every six months," Kimberly explained. "They feel valued, connected, and confident in accessing quality care."
DentalHQ’s in-office dental membership plans have become a significant benefit for patients, the practice, and the administrative team, making it clear why it’s considered one of the best dental membership software options available.
"With DentalHQ’s dental membership plan management software, our patients now consistently attend their routine visits every six months," Kimberly explained. "They feel valued, connected, and confident in accessing quality care."
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Discover why DentalHQ is the preferred payment software for dental memberships, helping practices offer affordable care, streamline operations, and boost patient loyalty.
